Terms of service

These terms apply to your use of [WEBSITE] and any purchase you make from us. By using this site or placing an order, you accept these terms.

About us

This website is operated by [TRADING NAME], ABN [ABN], of [AUSTRALIAN POSTAL ADDRESS].

Orders

Placing an order is an offer to buy. We accept your order when we send you an order confirmation. If we cannot fulfil an order — for example if an item is out of stock or incorrectly priced — we will contact you and refund you in full.

We reserve the right to refuse or cancel an order.

Pricing

All prices are in Australian dollars and include GST unless stated otherwise. Shipping is charged separately unless a free shipping threshold applies.

We try to keep pricing accurate, but errors can occur. If an item is listed at an incorrect price, we will contact you before dispatching and you may cancel the order for a full refund.

Stock availability

Stock levels shown are indicative. Occasionally an item may sell out between your order being placed and dispatch. If that happens we will contact you to offer a refund or an alternative.

Product information

We take care to describe products accurately. Product images and colours are a guide, and actual colours may vary between screens.

Sizing information, including size guides, is provided as a guide only. Fit varies between individual horses and riders.

Safety equipment

Riding helmets and body protectors must be fitted correctly to be effective. A helmet that has been subjected to impact should be replaced, even where no damage is visible. We recommend professional fitting.

Payment

We accept the payment methods shown at checkout. Payment is taken at the time of order.

Fraud

We report attempted credit card fraud to the relevant authorities.

Product images

Due to supplier variations, the photograph shown may differ slightly from the item you receive. Colours also vary between screens.

Advertised prices

Prices advertised in catalogues, email marketing and on social media are valid as at the time advertised and are subject to change without notice. All prices include GST.

Intellectual property

All content on this site, including text, images and logos, is owned by us or our suppliers and may not be reproduced without permission.

Third-party content

Our site may link to third-party websites. We are not responsible for their content or practices.

Limitation of liability

Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy under the Australian Consumer Law that cannot lawfully be excluded.

To the extent permitted by law, our liability for a breach of a consumer guarantee is limited to replacing the goods, supplying equivalent goods, repairing the goods, or paying the cost of any of these.

Governing law

These terms are governed by the laws of [STATE], Australia.

Changes

We may update these terms. The version published on this page at the time you place an order is the version that applies.

Contact

[EMAIL] [PHONE] [AUSTRALIAN POSTAL ADDRESS]