Contact

Get in touch

Questions about a product, an order, or sizing? We're happy to help.

Email: sales@tackdirect.com.au
Phone: [AUSTRALIAN PHONE NUMBER]
Hours: [DAYS], [TIME]–[TIME] AEST

We aim to reply to all enquiries within one business day.

Before you contact us

Order enquiries — have your order number ready. It starts with $TD10 and is in your confirmation email.

Sizing questions — most rugs and apparel have a size guide on the product page. Rug sizes are measured from the centre of the chest, along the side of the horse, to where you want the rug to finish.

Returns — see our Return & Refund Policy first. Please contact us before sending anything back.

Delivery — timeframes and costs are on our Shipping Policy.

Postal address

[TRADING NAME]
[AUSTRALIAN POSTAL ADDRESS]
ABN [ABN]